Yates Transit Service, Inc.

Passengers should wait at a designated bus stop or curbside along the route at least ten minutes prior to the scheduled time.  Passengers waiting curbside must be on the same side of the road that the bus is traveling.  The bus will not stop for passengers  flagging from the opposite side of the road.

If you are waiting for the bus along one of our routes and not a at a traditional stop for pick-up we recommend waving a flashlight to catch our drivers attention. It's staying darker out later and this will help them see you.

Please have your fare ready and promptly take a seat upon boarding.  If all seats are taken, passengers may stand in the aisle between the seats.

As a courtesy please leave preferential seating available for elderly or disabled passengers.

Yates Transit Service provides affordable public transportation for Yates and surrounding counties.  Routes are listed under the "Routes" tab.

FaRes and Instructions

Who We Are

Please find your seat and do not switch seats while the bus is in motion.

Save questions for the driver for times when the bus is at designated stops.

Upon exiting the bus, wait for the bus to depart before crossing the street. NEVER cross in front of the bus.

How to Ride the Bus

YTS offers public transportation in and around Yates County. The bus will stop at time points on the schedule within a five-minute window. Passengers may board along the route by flagging the bus (waving). Passengers wishing to board must wait on the curb on the side of the road that the bus is traveling. The bus will not stop for passengers waiting / waving from the opposite side of the road.

Bus passes are available for purchase for $1 each from bus drivers or at the YTS office during regular business hours. Drivers do not make change. Overpayment will be credited with bus passes.
For information regarding route deviation service, reasonable modification and / or customer complaints, contact YTS customer service.  Route deviation requests must be made at least two business days prior to the planned trip. Route deviation fare is $2 and service is available to anyone within 1/4 mile of the published route.

Customer service can be reached at 315.694.7700 or customerservice@yatestransitservice.com.

Business Hours:  Monday-Friday 8:00am-4:00pm

240 North Avenue, Penn Yan, NY 14527

Where to puchase a bus fare

Bus fare is only $1 each way and passes can be purchased on the bus, at Yates Transit Service at 240 North Ave., or at designated ticket outlets in Penn Yan and Dundee.

Businesses interested in purchasing large quantities of passes should contact Customer Service at 315.694.7700, or customerservice@yatestransitservice.com.

Route Deviations